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Licensed Dubai operator · VAINEX - FZCO, Licence 53401 · Terms reconfirmed in writing before payment
Our story

A travel house built on contracts, not listings

TourMora sells experiences we have contracted, priced and checked ourselves — across the seven emirates and a growing outbound programme.

Most travel marketplaces resell inventory they have never seen. We started TourMora because the gap between what a listing promises and what turns up at your hotel lobby is where a holiday goes wrong.

TourMora is operated by VAINEX - FZCO, a freezone company registered in Dubai under trade licence 53401 at IFZA Business Park, Dubai Silicon Oasis. Our team is based in the UAE, works in the same time zone as the operators who deliver your experience, and holds each of their licences, insurance certificates and written cancellation terms on file before a listing goes live.

That is a slower way to build a catalogue. It means we publish a small number of confirmed rates rather than six hundred speculative ones, and it means the price you see is the price the operator has agreed to honour, with the cancellation deadline set out in writing before you pay.

Between the desert camps outside Lahbab, the charter berths in Dubai Marina and the museum desks on Saadiyat Island, our product team spends more time in vehicles than at desks. It is the only reliable way to know whether a pickup window is realistic in Sharjah traffic, or whether a camp really does cater for a nut allergy.

Our method

How we work

01

We contract directly

No resold inventory from opaque wholesalers. Every operator we list is contracted, licensed and insured, and we hold their written terms on file.

02

We verify before we publish

A listing only goes live once we have the supplier's trade licence, public liability cover, the exact inclusions and the cancellation deadline in writing.

03

We reconfirm every booking

Reservations are checked against live operator availability. If anything has changed — timing, pickup, price — you hear it from us before you pay.

04

We stay reachable on the day

Every voucher carries a direct line to our operations desk, not a generic call centre queue.

Timeline

Where we are

  1. 2023

    Company formed

    VAINEX - FZCO is registered in Dubai as a freezone company under licence 53401, with travel and tourism activity at IFZA Business Park.

  2. 2024

    Supplier onboarding

    Direct contracting begins with licensed activity operators, transfer fleets and charter companies across Dubai, Abu Dhabi, Sharjah and Ras Al Khaimah.

  3. 2025

    Verified catalogue

    The first tranche of experiences passes our merchant validation register — supplier licence, insurance, published rate and written cancellation terms — and goes live for online reservation.

  4. Next

    Outbound programme

    Contracted holiday packages and multi-country itineraries move from quote-on-request to published departure dates.

What that means for your booking

Licensed UAE operator

TourMora is operated by VAINEX - FZCO under Dubai freezone trade licence 53401, registered at IFZA Business Park, Dubai Silicon Oasis.

Operator-verified rates

A published rate means the supplier record, inclusions and cancellation deadline have been checked. Everything else is quoted on enquiry.

Written before payment

Availability, the final payable total and the operator's cancellation deadline are confirmed to you in writing before any card is charged.

Named suppliers

Experiences are delivered by third-party operators. We tell you who is running your activity and whose terms apply.