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Licensed Dubai operator · VAINEX - FZCO, Licence 53401 · Terms reconfirmed in writing before payment
We're here to help

Contact TourMora

One team, based in Dubai, in the same time zone as the operators running your experience.

Booking support

New reservations, availability checks, amendments and voucher reissues.

management@tourmora.online

Replies within one UAE business day

On-trip assistance

Pickup delays, driver contact, missed transfers and same-day changes while you are travelling.

management@tourmora.online

Priority queue — flag your booking reference in the subject line

Bespoke itineraries

Multi-day programmes, private charters, honeymoons and group travel.

management@tourmora.online

Written proposal within two business days

Partnerships & suppliers

Activity operators, hotels, DMCs and transport fleets looking to be contracted.

management@tourmora.online

Send your trade licence and insurance certificate with your first email

Include this and we can answer in one reply

Most enquiries need a second email only because a detail is missing. These five lines let us check live operator availability straight away.

  • Your booking reference, if you already have one
  • The experience name and the date you want
  • Number of adults and children, with children's ages
  • Your hotel or pickup area in the UAE
  • Any accessibility, dietary or medical requirements

Planning something larger? Use Plan My Trip for bespoke itineraries, or Request availability for a specific experience and date.

Already booked? Manage your booking or check the help centre — amendment deadlines, voucher delivery and refund timing are all answered there.